Contact Us

Need help picking a product? Have a query about your order? We'd love to hear from you!

Please use the contact form to the right, or any of the ways below to get in touch with us.

Live Chat

Mon - Sun: 8am-6pm *
* (pending operator availability)

Email

support@epicpet.com.au

All emails will be responded to within 24 hours. Please leave your contact name, order # and a brief description of your query and we will respond to you as soon as possible. 

Please note:

  • we are unable to offer pickup as we are an online only store. 
  • at this time we are unable to offer express post or shipping to PO Boxes.